New YouTube Channel – TEXMAC Support

Announcing the launch of our new TEXMAC Support YouTube Channel!

Subscribe and check in often!

Our Technical Support Department will be adding videos to their library of TEXMAC Support Videos for our Happy Multi-Needle, Single & Multi-Head Embroidery Machines.

 

If you would like to contact TEXMAC’s Technical Support Department:

Call: 866-838-2424

Visit our Website at www.HappyEmb.com and submit a request for them to contact you: Support Contact Request

Another way to reach our Technical Support Department is through their Facebook Group. This Facebook Group is for customers that purchase their Happy Embroidery Machine from TEXMAC, Inc.? Be sure to join!

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Did you know? Firmware Version 2.11

First, did you know that there are periodic Firmware Updates for your Happy Embroidery Machine? Check it out here: v. 2.11 Released.

Firmware Updates are revisions to one or more of the onboard programs that operate your HAPPY Embroidery Machine.  They may include several major and minor updates or improvements. You don’t have to install these but it is recommended that you keep your machine current with these periodic Updates. You never know what cool new feature you will find on your machine after the update.

Second, did you know that this latest Firmware Update (v. 2.11) allows you to load designs while your machine is busily stitching out a design? Oh yeah!

Here is a video showing how this new feature works:

CAUTION: Successful installation of these updates require that all steps be performed EXACTLY as required to prevent damage to your machine.  It is highly recommended that you contact your appropriate technical support staff for help BEFORE proceeding.

Third, did you know that we have a new Facebook Group for customers that purchase their Happy Embroidery Machine from TEXMAC, Inc.? Be sure to join!

texmacsupportfacebook

 

 

2 Problems – Same Solution?

Last month I was consumed with embroidering on deep pile Christmas Stockings. As with any textured surface, Terrycloth, Velvet, Fleece, Fur, you name it, the plush “fur” of the Stocking presented some Digitizing and Embroidery challenges.

I wrote about those Challenges and my Solutions here:

A Right Way and a Wrong Way & Embossed Christmas Stocking

I started my New Year with a Sewing Room clean out and came across my stash of Valentine’s Day fabric. Guess what. Christmas is over. It is already past time to be thinking about the next Holiday!

Valentine’s Day!!!

It’s less than 6 weeks away. The stores are probably already half sold out of all their Valentine’s Day merchandise.

It’ll probably all be on Clearance by next week!

As I was admiring one of my favorite pieces of Valentine’s fabric, I realized that embroidering on it presents some real challenges in the Digitizing and the Embroidery itself.

As you can see, this is one “busy” print! And its not just the print, it has sparkle bits on it too. I really have to think about anything I embroider on this fabric because it can just get “eat up” by all those hearts and sparkly dots. The wrong embroidery design can simply disappear into that background.

As I was forming my plan of attack, I realized I had already been there, done that, got the T-shirt! The Challenge and the Solution for this background print is exactly the same as the Challenge and the Solution for those Christmas Stockings!

valentinesparkle   valentinesparklesolutions

I made a series of videos as I was testing my options. 12 in all. Yes, 12, relax, they are just 12 short steps in the process instead of one looooong video.

 

Happy Valentine’s Day!

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A Right Way and a Wrong Way

Really? Maybe there’s just a “Better Way

It seems like no matter what you do, whether it is Cooking, Sewing, Painting, even Cleaning, you can always find a “Better Way” to do it. OK, so it’s a Better Way, you still have the option of continuing to do whatever it happens to be the Same Old Way – the choice is yours – your way isn’t Wrong, there’s just a Better Way and you might or might not use it – up to you.  

Totally Up to You!

Sometimes though, there is a “Right Way” and a “Wrong Way”.

Yes, you could keep doing whatever it is the Same Old Waybut why would you?

That’s just, well, WRONG!

The Embossed Christmas Stockings I just finished yesterday are a perfect example of the Right Way, Wrong Way Principle!

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What happened?

Well, I got in a hurry and did the first side the WRONG WAY!

First & Foremost! I forgot to put stabilizer under the Stocking!!! Sometimes you can get away with no Stabilizer but this lined Stocking with a plush nap is not one of those times. I used a quality Cutaway Stabilizer on the Right Side – literally, the Right Side, get it? 🙂

Second & maybe Foremoster! I went back to the computer and ran the design player in my digitizing software to watch the stitchout on the screen. I immediately realized that there was no outline stitch around the perimeter of the design. It simply begins stitching the knock down stitches and works it’s way up the design – pushing the Stocking Fabric ahead of itself as it progresses through the stitchout. When the second color change, the Satin Stitch border stitches, the fabric and the nap have shifted and the outlines or Registration of the design elements/colors no longer line up properly.

I edited my design and added a Running Stitch around the entire perimeter of the 1st Color, the Knock Down Stitch. This stitch attaches or locks the Stocking Fabric to the Cutaway Stabilizer underneath and holds it in place when the Knock Down stitches begin to form. Now the fabric and the nap are locked in place and don’t get shifted up or down, left or right. Then, when the 2nd Color stitches, the Satin Stitch Border, the first element, the Knock Down Stitches and the fabric are still where they belong and the two elements/colors line up properly – no tacky stitches showing through where they don’t belong.

Problem solved – the Right Way!

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Are you looking for a great Embroidery Machine? Well I can help you there too!

alwayshappy

Purchase Stockings, Stabilizers, Thread at

texmacdirect

How do I pick the right Embroidery Machine?

Are you wondering if a Happy Multi Needle Embroidery Machine might be the Right Machine for You?

whyyoushouldbuyhappy

whoishappyjapan

  • Headquartered in Yamagata, Japan with > 1 Billion in Annual Revenue (2015)
  • Manufacturer of Sewing Machines, Industrial Embroidery Machines and General Industrial & Electrical Machinery
  • Embroidery Machines are manufactured and assembled at Happy’s factory in Yamagata, Japan
  • Frames, drive shafts and castings are manufactured with top grade 1st rolled steel (unlike machines made in China, often made with lower grade scrap metal)
  • Tight AQS (Acceptable Quality Level) controls promote tighter tolerances on machining, and higher quality metal specs on bolts and screws
  • Shared knowledge across world class manufacturing divisions leads to refined platform designs that are lighter and stronger.
  • Lighter, stronger machines – better embroidery quality at high speeds and lower costs, which we pass along to our customers.
  • Happy Japan is a vertical manufacturer and makes its own circuit boards ensuring higher quality materials and a reliable supply of replacement boards.
  • TEXMAC, Inc. and Happy Japan inventories parts for machines sold back to the 1990’s (Most machine brands now only maintain parts for 5 years)

 

whoistexmac

  • A Division of ITOCHU Corporation, a Global 500 Company with >$45 Billion in Annual Revenue (2015)
  • Founded in 1974 and Headquartered in Charlotte, NC with Corporate and Regional Sales & Service Staff
  • The exclusive Distributor of Happy Embroidery Machines in the Americas since 1990 – more than 35 years

whoistexmacservice

  • Customers who purchase their Happy Machine from TEXMAC Receive Free Telephone, Email & Internet Support
    • For as long as they own the machine, no matter how old it gets.
    • NO Club Fees, NO Monthly Service Fee Programs, NO pay by the minute!
  • On-site Service available from TEXMAC’s Employees, Factory Trained Technicians

 

whoistexmaceducationtraining2

  • Classroom Training at TEXMAC Headquarters in Charlotte, NC
  • Regional Classroom Training throughout the US
  • Live Webinars
  • Large Video Training Library
  • Phone & Email Support
  • Downloadable Training Materials

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  • TEXMACDirect – TEXMAC, Inc’s Parts & Accessories Division
  • Online & Phone Ordering for All Things Embroidery! All Machine Brands!
  • TEXMACDirect is committed to providing the highest quality, competitively priced embroidery accessories and supplies in the market place today.
  • Free shipping on orders of $100 or more.
  • Education Video Library, developed with Industry leaders , developed to help you understand Embroidery and Embroidery Products, Tools & Supplies

 

whyyoushouldbuyhappy

Whether you are

  • just starting out,

  • a home-based business,

  • a Boutique Embroidery shop,

  • a production shop,

  • or something else altogether,

Happy has the machine that will fit your needs and budget.

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There are no legs on the side of the Sewing Cylinder Arm of the 7 Needle Journey and the 12 Needle Happy – the front of these machines is flat and has no limitation to the width of the item you can embroider!

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The 15 Needle HCD2 & HCD2X machines do have legs but they are over 18 inches apart!

And it’s not just wide items! You can embroider all kinds of things easily – yes, I said easily with our Happy Embroidery Machines!

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Financing is available for all our equipment, Single Heads and Multi Heads, through Red Thread Financial.

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Learn more about the Tax Savings available with your Happy Embroidery Machine Purchase here: Section 179 Tax Savings

Are you thinking about using one of those 0% Finance offers – here are some reasons to re-think that before you buy – or call Red Thread and find out why their program is a much better choice – 877-237-7287

Benefits of Red Thread program over 0% offers:

  • Equipment cost can be inflated on the 0% offers as the dealer has to pay a buy down fee to offer.
  • Red Thread offers a fixed payment/interest rate even if there is a late payment. Late payments on most of the 0% offers cause the interest rate to inflate to rates as high as 29.99% retroactive from day one.
  • Red Thread’s program may offer additional tax write-offs for businesses.
  • Red Thread’s program does not report to the personal credit bureau report since it is considered commercial financing; it won’t hurt your personal debt to income ratio when buying other items like homes and cars.
  • Red Thread’s program helps you build business credit history.
  • The 0% offers will increase the credit card debt reporting on your personal credit bureau. High revolving debt can hurt credit scores and affect future purchases of homes and cars.
  • Red Thread has no cap on equipment cost financing.
  • Red Thread can roll in all soft costs… training, install, delivery, shipping, sales tax, etc.

Red Thread can offer you up to 60 Months with payments as low as $203/month with approved credit

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With Overstock Inventory on selected models – Single Head and Multi Head – now is a great time to call for pricing!

holidaysale

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alwayshappyMidwest Regional Sales Manager

Michigan, Indiana, Wisconsin, Illinois, Minnesota, Iowa, Missouri, North Dakota, South Dakota, Nebraska, Kansas

Felt Flags

I am always trying to think of something new and different for display at the Trade Shows. Since I made an Embroidered Snowman Quilt for display at AQS Quilt Week in Des Moines next week, I decided to make matching flags that spell out Happy. These will hang on the opposite wall of our booth.

The video below is the finished Flag Design. I have Step-By-Step pictures at the bottom of this post done when I was still designing the look of the flags so they don’t look the same. Who of us ever finishes the way we start?

This video shows how I “Tweaked” the Star design I used for the border of the finished flags.

Step by Step:

1-Lay the Felt on Tearaway Stabilizer and Embroider the Front
2-Apply Spray Adhesive to a 2nd piece of Felt and press to the Bottom of the hoop. This will hide the back of the Embroidery Design.
3-Repeat the Border Stitch to sew the 2 pieces of felt together and finish with the Buttonhole to hang the flag with.

20160910_135540 20160910_135246 20160910_135338 20160910_135540

4-Remove the Flag from the Hoop – See how nice the back looks!
5-I used a Ripple Blade on my Rotary Cutter for a decorative edge when I trimmed the Flags to size.

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6-Slit the Buttonhole open for hanging.
7-Steam press well to finish and remove ripples.

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All Done!

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Final Design – Come see them in person!

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I don’t hear anything!

I recently received an email SOS from a new Happy Owner:

“What is the trick to get the bobbin to click?  I have tried for over an hour and it still won’t click.  I made a copy of the manual and have watched the videos.”

I called her up and we walked through it together over the phone. She quickly had her Bobbin Case inserted correctly  – and she heard the “Click”.

What was the problem? Why wasn’t it “Clicking” when she put it in the machine?

She sent me a picture of the page in her User’s Manual that she was referring to:

IMG_20160804_191558336

The instructions she was following “Inserting the bobbin case”, shown below, specify in Step 1 “. . . open bobbin case latch (A) . . . Slip bobbin and case on stud of rotary hook body, and press in securely.Release bobbin case latch. Press the bobbin case in to be sure it is fully seated.” 

InsertBobbin

Note, the Manual’s instructions do not mention an audible “Click”. Where did that come from?

From a video!

If you watch the video below, at about the 2:40 mark in the video, Rene gives instructions on inserting the Bobbin Case and talks about that “Click”.

So what’s the problem?

The User’s Manual and Rene are using two different methods to insert the Bobbin Case.

If you “. . . open bobbin case latch (A). . .” as instructed in the User’s Manual by pulling out that little Handle on the front of the Bobbin Case and hold it open while you are inserting the Bobbin Case, you are opening a “Latch” on the side of the case that engages when you insert the case in the Rotary Hook Area. When you release the Handle, the Latch engages and locks the Bobbin Case into place in the Rotary Hook. If you use this method, you do not hear a “Click” because you have opened the Latch with the Handle and it simply closes with no sound when you release the Handle. The Bobbin Case is locked into place when you release the Handle. The Manual further instructs you to “Press the bobbin case in to be sure it is fully seated.”

If you use Rene’s method from the video and  leave the Handle down and simply press the Bobbin Case into the Rotary Hook, the lock inside the Rotary Hook presses against the Latch on the side of the Bobbin Case and opens it. When the Bobbin Case is fully inserted into place with the Handle down, you hear a “Click” when the lock closes. Pressing against the Latch without opening that little Handle while inserting the Bobbin Case causes that audible “Click” when the Latch is fully engaged.

Which way is correct? Both! You can use either approach. 

The Instructions in the Manual are correct – it does not mention the “Click” because it instructs you to open and hold the Handle while inserting the Bobbin Case. Releasing the Handle locks the Bobbin Case into place – Silently.

Rene’s video is also correct. He demonstrates inserting the Bobbin Case without opening the Handle and instructs you to listen for the “Click” which indicates the Bobbin Case is locked into place. He is correct because he isn’t telling you (in this video) to hold the little Handle open. There will be a Click – if you inserted the Bobbin Case fully. If you don’t hear the Click, you got a problem – the Bobbin Case is not inserted correctly or fully. Something is wrong!

Which method should you use?

I prefer Rene’s method – don’t open the Handle – listen for the Click.

Why? Because this method gives you an audible indication that you have inserted the Bobbin Case far enough and that it is fully locked into place. No guesswork. If you open the Handle and insert, you might not put it in far enough to engage the lock and if you forget to push and check – well, you would not know it until you had problems with your stitches.

Why take chances? Use the Click Method and know that all is well!

If you’ve been having problems and thinking “How come sometimes it stays in and sometimes it doesn’t” or “Do I use this little handle thingy or don’t I”, hopefully this answers your question or solves your problem.

 

It’s Here! – Happy App for Android

It’s Official! HappyJapan, maker of our fabulous Happy Embroidery Machines has released the HappyBell App for Android.

I just finished running a design in our Training Room here at TEXMAC‘s Corporate Office in Charlotte, NC. I loved being able to go back to my office and have the HappyBell App notify me when the design was finished. I have been using this App for some time now at my home with my personal machine and at Trade Shows and absolutely love it. I can see many applications for it for everyone from Production Shops, Small Storefronts and Home Embroiderers as well.

Rene Rosales just announced the release on TEXMAC’s Facebook Page:

HappyBellAppReleased

Find the link to the Download/Instructions Page at the bottom of the front page on TEXMAC’s Web Page:

HappyBellAppWebsite

 

#HappyEmb #MultiNeedleEmbroideryMachine #CommercialEmbroidery #AndroidApp #TEXMAC #HappyJapan #MultiNeedleEmbroidery #HappyEmbroideryMachine